We accept the following payment methods: 

• Cash on delivery
• Credit card (Visa, Mastercard)
• Debit card (Visa)
• Bank transfer
• Apple Pay

The payment methods we offer are absolutely secure. All personal information (such as payment information, email or address), as well as the details of the payment itself, are protected by encryption and by means of an additional authorization step. 

Credit card/debit card 

Your credit or debit card will not be charged with the amount until the goods from your order leave the warehouse. When you add the data to a new card, you have the right to choose whether to keep it - to use it in the next order - or not. 

Bank transfer 

When making a payment via bank transfer, make sure you include the invoice number in the reason for the transfer. Please transfer the amount to the following account:

zooplus SE

Commerzbank

IBAN: DE64700400410211441101

SWIFT: COBADEFF700

It may take 1 to 3 business days to receive the amount on the bank transfer. The products from your order will leave the warehouse once the ordered amount has been received and posted as income in the zooplus system.

NEW: Pay with Apple Pay

Apple Pay is available as a payment method for iOS devices in our app and in the mobile version of the store. You can choose this payment method when completing the order. It is accessible through Safari and you can pay using a linked payment card. You pay directly through your Apple account. When you place an order, you will be redirected to Apple to allow payment for the order. As soon as we receive the authorization information, the delivery process begins - according to the specified delivery times.

Depending on the payment method you choose with Apple Pay, you will be charged the actual invoice amount without any discounts, coupons, etc., immediately after shipping.

In individual cases or depending on the delivery method chosen by the customer, zooplus can only accept certain payment methods.

Further details on all payment methods can be found here.